Takedown and Dispute Policy

• Fake memorial, impersonation, or misleading claim of authority.
• Privacy concern involving a living person, child, family member, or private event.
• Copyright or media ownership complaint.
• Defamation or false statement about a living person.
• Abuse, hate, harassment, threats, spam, scams, or illegal content.
• Graphic or exploitative content about death, illness, injury, or funeral events.
• Family dispute about who should manage or access a memorial.

Contact support@memorialgarden.app or use the support page. For urgent concerns, clearly explain the risk in the first line of your message.

• Your full name and email address.
• The memorial, tribute, or media URL you are reporting.
• The type of concern and why you believe action is needed.
• Your relationship to the memorial or the person affected, where relevant.
• Any evidence, permission issue, copyright ownership details, or legal context that helps us assess the report.
• Whether there is an urgent safety, privacy, or legal risk.

We review concerns about private information relating to living people, including children, family members, contributors, visitors, reporters, and people mentioned in tributes. We may restrict or remove content while we assess the issue.

If you believe content on Memorial Garden infringes your copyright, please identify the content, explain your ownership or authority to act, and tell us what outcome you are requesting. We may remove or restrict content where a complaint appears credible.

If a tribute or memorial contains a false statement about a living person that may seriously harm reputation, please identify the exact words, explain why they are false or harmful, and provide contact details so we can assess the complaint. We may remove or restrict content while the complaint is reviewed.

Memorial Garden may ask for evidence of relationship, authority, or identity before changing ownership, removing a memorial, or resolving a dispute. Where there is a serious dispute, we may restrict visibility or contributions while reviewing the matter.

• No action where the report does not show a policy or legal issue.
• Request more information from the reporter, memorial owner, contributor, or affected person.
• Hide, restrict, or remove a tribute, image, media item, or memorial.
• Require edits, change visibility, disable contributions, or pause access while a dispute is reviewed.
• Suspend or close accounts for serious or repeated misuse.
• Preserve records where needed for safety, legal, moderation, or dispute purposes.

We aim to triage urgent safety, privacy, and illegal-content reports promptly. Other reports are reviewed as quickly as reasonably possible. Complex family, ownership, legal, or copyright disputes may take longer and may require further evidence.